*Agency consulting in the areas of workflow and procedures *Agency Errors and Omissions (E&O) reviews and exposure identification *In house training for E&O loss prevention and other insurance-related topics *Expert witness services in the area of agents standard of care. E&O loss prevention may begin with a review of the agency's systems and procedures. A comprehensive report is furnished to identify areas which need to be addressed. An action plan can be furnished to assist management in prioritizing positive changes. Most errors and omissions claims can be avoided by strict adherence to your agency procedure manual. Mary LaPorte can provide assistance in developing procedures which support E&O loss avoidance.